To ensure the comfort and enjoyment of all guests, the hotel enforces a registered hotel guest policy in our guest rooms. Only registered guests are permitted to enter the hotel after 11:00 p.m. If a disturbance is created, as a result of a party or excessive noise from a guest room, all guests will be asked to leave the resort, without a refund. These guidelines are in place to ensure that every guest enjoys a peaceful and pleasant stay at Grand Atlantic Resort. The primary registered guest must be at least 25 years of age or older.
At Grand Atlantic Resort, guest safety is important. Objects thrown from balconies present a safety hazard for guests below. These projectiles can cause serious injuries to others, and will also result in eviction from the resort without a refund.
Grand Atlantic Resort is a smoke-free property which includes the balconies. A violation of the resort’s no smoking policy will generate a $250.00 + tax cleaning fee that will be applied to the guest’s account. Subsequent violations are subject to eviction without refund. The no smoking policy prohibits the use of vaping products as well.
A one-bedroom condo will be issued 1 parking permit. A two-bedroom condo unit will be issued up to 2 parking permits.
The three and four condo reservations will receive up to 3 parking passes. Two of the parking passes will be valid for the main garage and the third will be valid for our overflow lot that is located across the street.
Please note that the clearance of the parking garage is 6’7”. Over height vehicles can be accommodated in the surface lot across the street from the resort.
Parking is available on a first come, first served basis. In the event that the main garage is full, all issued parking passes are valid in the overflow lot, that is located across the street.
If you need to bring more vehicles than allowed per resort guidelines, additional public area parking is available for a fee. Please contact the City of Myrtle Beach parking division at 843.626.7275 for additional information.
Cancellations received 14 days or more prior to arrival are charged a $25 reservation fee. Cancellations received within 14 days of arrival will forfeit their initial first night’s deposit. Monthly reservations require a 60-day notification of cancellations.
All changes to dates of stay must be made prior to check-in at the resort. Once you have received your keys to the condo, your stay dates are set. Regardless of cause, there are no refunds for early departures.
Should a mandatory evacuation of Myrtle Beach be ordered, all reservations scheduled to arrive during the evacuation will be cancelled and refunded in full. In-house guests will be refunded the unused portion of their stay at the time of evacuation order.
Any use of the fitness center and pools at Grand Atlantic Resort is done at participant’s sole risk. The hotel shall not be liable for any injuries, loss, or damage to the participant or participant’s personal property resulting from use of the equipment.
If there are any questions regarding this policy, please contact us immediately.
A first night’s deposit is required for all reservations. Upon arrival, the deposit payment method must be present with photo ID for verification. Any remaining balance to cover the stay will be collected upon arrival and prior to the issuing of access keys. Grand Atlantic Resort only accepts debit and credit cards that are issued by a financial institution and have the cardholder’s name imprinted on them. The resort does not accept gift cards or prepaid cards.
The safety and well-being of our youngest guests is important. At Grand Atlantic Resort, individuals 15 years old or younger are considered children. Children must be accompanied by and supervised by an adult at all times when visiting the pools, lazy river, game room and exercise facility. Due to the size of the resort, proximity of the beach and parking garage, please accompany your children.
While the Grand Atlantic appreciates that our 4-legged friends are just as much a part of the family as anyone else, facilities simply do not exist to care for the needs of pets. As such, the resort is pet free. Service animals with proper documentation are permitted.
Golf carts and mopeds are not permitted and will not be issued parking passes.
There's something for everyone. Grand Atlantic is located oceanfront in Myrtle Beach, just a short drive away from popular attractions including; The Market Common, Family Kingdom Amusement Park, Broadway at the Beach, Grand 14 movie theater and The Myrtle Beach Pelican's Baseball Stadium. Sometimes, the most difficult decision is deciding which attraction to visit. Myrtle Beach is also home to unique restaurants, heart-stopping shows, championship golf courses, fantastic shopping, and offers a variety of exciting events. But really, our greatest attraction of all is our sixty miles of white, sandy beach that can be enjoyed from your private oceanfront balcony here at Grand Atlantic Ocean Resort.
Grand Atlantic Ocean Resort is located in Myrtle Beach, just a few steps away from one of the most scenic stretches of beach on the East Coast and close to water parks, shopping, restaurants and attractions.