Myrtle Beach, South Carolina


FAQ'S

9. Will I know my room number prior to arrival?

Unfortunately, because the condos are all privately owned, we can never guarantee a room assignment. Several factors can affect room availability including owner use, maintenance, and other unexpected events. Because we can not guarantee room placement, you will not be provided a room number at time of reservation. However, we do allow our guests to select a "preferred" floor range. Currently, the ranges are floors 2-7, 8-15 and 16+. Any room placement requests must be made at time of reservation. All requests are honored based on availability and resort needs. If you have stayed at the resort prior and know a specific room that you would like, you may request it at time of reservation. We make all efforts to honor as many guest requests as possible.

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10. I've read some complaints about the mattresses being to firm. Has anything been done about this?

The firmness of mattresses is a varying personal preference. To add some variety to the resort, many of our homeowner's have replaced their mattresses with less firm models. You may request and unit with upgraded mattresses at time of reservation. The resort makes every effort to honor guest requests.

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11. Do all of the units look the same inside?

The Grand Atlantic is a condominium resort where each unit is owned by an individual. The size and layout of the units will be identical according to unit description, however there will be variances between units based on upgrades done by the individual owners. If you have specific needs regarding in-room amenities or simply want a more upgraded unit, be sure to make those requests at time of booking.

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12. Does the resort offer shuttle services?

Due to the limited number of units in the resort, we are unable to provide a shuttle service. However, we do maintain relationships with several taxi companies. Should you require transportation to anywhere in the local area, simply call the front desk and they will arrange for the service.

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Grand Atlantic Special Offers and Deals
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