Myrtle Beach, South Carolina


FAQ'S

5. What is included in the condos?

Each oceanffront condo includes full kitchen, washer/dryer, oceanfront balcony and hi-speed internet. Sheets and towels are provided as well as basic toiletry items such as tissue paper, soap and shampoo. Kitchens are stocked with basic cooking supplies including pots, pans, utensils and silverware. The size of the unit will determine the place-setting provided. Additionally, we provide 1 packet of dishwasher detergent and 1 packet of coffee to get you started. Some common items you may want to bring are paper towels, laundry detergent, coffee and coffee filters, and any cooking supplies that you wouldn't be able to go without.

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6. Is housekeeping service provided?

Because we want your vacation to be as convenient and comfortable as possible, housekeeping services are provided daily. Each weekday of your stay you will receive a condo-style service which includes fresh towels, trash removal, making up of meds, vacuuming and basic dusting. On weekend days, stayover service is limited to trash removal and fresh towels only. During your stay should you find you need additional housekeeping services, they are available by request at no additional charge. Dishwashing service is not provided.

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7. Does the resort provide beach supplies such as chairs, umbrellas and towels?

Between Memorial Day and Labor Day, the resort does provide pool towels for your use while on Grand Atlantic property. Chairs and umbrellas for use at the beach can be rented from the Lifeguards stationed along the beach. There is a fee for these rentals and it does very by season. If you trip is for multiple days, it is often cheaper to purchase chairs and/or umbrellas at a local retailer than to rent them from the lifeguards. If you purchase these items and do not have room to take them back home, you are welcome to leave them on property for other guests to find and use.

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8. What is check-in time?

Our check-in time begins at 4pm. Should you arrive prior to 4pm and your assigned condo is clean and ready, you may be able to check-in early, however this cannot be guaranteed. If you arrive early and your room is not ready, the front desk staff will ask for a mobile contact number and will call you as soon as the room is ready for check-in. This allows our guests to begin their vacation without the need to keep checking back with the office to see if their room is ready. During exceptionally busy arrival days such as Saturdays during the Summer, we expect to have most rooms ready for check-in between 4 and 5pm. We understand your vacation time is valuable and when you arrive you are ready to get your vacation started. We are committed to your satisfaction and our primary goal will to ensure your assigned condo meets our cleanliness standards.

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