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Grand Atlantic


  1. What parking arrangements are available?
  2. What is the resort's cancellation policy?
  3. What happens if a Hurricane is forecast to affect Myrtle Beach?
  4. What is your early departure policy?
  5. What is included in the condos?
  6. Is housekeeping service provided?
  7. Does the resort provide beach supplies such as chairs, umbrellas and towels?
  8. What is check-in time?
  9. Will I know my room number prior to arrival?
  10. I've read some complaints about the mattresses being to firm. Has anything been done about this?
  11. Do all of the units look the same inside?
  12. Does the resort offer shuttle services?
  13. Is the resort close to any attractions or shopping?
  14. What about pets and smoking?


  1. What parking arrangements are available?

    The Grand Atlantic has a 6-level attached parking garage. Each 1 and 2 bedroom condo reservation will receive up to 2 parking passes. Three and 4 bedroom condo reservations will receive up to 3 parking passes. Two will be valid for the main garage and the third will be for one of our overflow lots across the street. The clearance of the garage is 6'7". Overheight vehicles can be accommodated in a surface lot across the street from the resort. Parking is on a first-come first serve basis. In the event the main garage is full, all parking passes are valid in our overflow lots across the street. If you need to bring more vehicles than allowed per our guidelines, additional public area parking is available for a fee. For more information you can contact the City of Myrtle Beach parking division at 843-626-7275.

  2. What is the resort's cancellation policy?

    Cancellations received 14 days or more prior to arrival are charged a $25 reservation fee. Cancellations received within 14-days of arrival will forfeit their initial first night's deposit. Monthly reservations require a 60-days notice.

  3. What happens if a Hurricane is forecast to affect Myrtle Beach?

    Under most circumstances our normal 14-day cancellation policy does apply. The resort does not refund for cancellations made due to inclement weather. However, should a mandatory evacuation be ordered, all reservations scheduled to arrive during the evacuation will be cancelled and refunded in full. In-house guests will be refunded the unused portion of their stay at the time of evacuation order.

  4. What is your early departure policy?

    All changes to dates of stay must be made prior to check-in at the resort. Once you have received your keys to the condo, your stay dates are set. Regardless of cause, there are no refunds for early departures.

  5. What is included in the condos?

    Each oceanffront condo includes full kitchen, washer/dryer, oceanfront balcony and hi-speed internet. Sheets and towels are provided as well as basic toiletry items such as tissue paper, soap and shampoo. Kitchens are stocked with basic cooking supplies including pots, pans, utensils and silverware. The size of the unit will determine the place-setting provided. Additionally, we provide 1 packet of dishwasher detergent and 1 packet of coffee to get you started. Some common items you may want to bring are paper towels, laundry detergent, coffee and coffee filters, and any cooking supplies that you wouldn't be able to go without.

  6. Is housekeeping service provided?

    Because we want your vacation to be as comfortable and convenient as possible, daily housekeeping service is provided to each guest. Each day, your unit will receive a condo-style service which includes fresh towels, making up of the beds, vacuuming, removal of trash and basic dusting. Every 4 days, the bed linens are refreshed. Housekeeping does not include the kitchen and bathroom areas other than to replenish supplies. During your stay, if you find you need additional housekeeping services, they are available by request for no additional charge.

  7. Does the resort provide beach supplies such as chairs, umbrellas and towels?

    Between Memorial Day and Labor Day, the resort does provide pool towels for your use while on Grand Atlantic property. Chairs and umbrellas for use at the beach can be rented from the Lifeguards stationed along the beach. There is a fee for these rentals and it does very by season. If you trip is for multiple days, it is often cheaper to purchase chairs and/or umbrellas at a local retailer than to rent them from the lifeguards. If you purchase these items and do not have room to take them back home, you are welcome to leave them on property for other guests to find and use.

  8. What is check-in time?

    Our arrival time is 4pm for all reservations. Should you arrive early and your unit is clean and ready for rent, you may be able to check-in early, but this can not be guaranteed. As part of our commitment to your valuable vacation time, should your room not be ready by 4pm, a credit of $1 per minute will be applied to your account for every minute past 4pm you have to wait to check-in due to the room not being ready.

  9. Will I know my room number prior to arrival?

    Unfortunately, because the condos are all privately owned, we can never guarantee a room assignment. Several factors can affect room availability including owner use, maintenance, and other unexpected events. Because we can not guarantee room placement, you will not be provided a room number at time of reservation. However, we do allow our guests to select a "preferred" floor range. Currently, the ranges are floors 2-7, 8-15 and 16+. Any room placement requests must be made at time of reservation. All requests are honored based on availability and resort needs. If you have stayed at the resort prior and know a specific room that you would like, you may request it at time of reservation. We make all efforts to honor as many guest requests as possible.

  10. I've read some complaints about the mattresses being to firm. Has anything been done about this?

    The firmness of mattresses is a varying personal preference. To add some variety to the resort, many of our homeowner's have replaced their mattresses with less firm models. You may request and unit with upgraded mattresses at time of reservation. The resort makes every effort to honor guest requests.

  11. Do all of the units look the same inside?

    The Grand Atlantic is a condominium resort where each unit is owned by an individual. The size and layout of the units will be identical according to unit description, however there will be variances between units based on upgrades done by the individual owners. If you have specific needs regarding in-room amenities or simply want a more upgraded unit, be sure to make those requests at time of booking.

  12. Does the resort offer shuttle services?

    Due to the limited number of units in the resort, we are unable to provide a shuttle service. However, we do maintain relationships with several taxi companies. Should you require transportation to anywhere in the local area, simply call the front desk and they will arrange for the service.

  13. Is the resort close to any attractions or shopping?

    The resort is centrally located near many of Myrtle Beach's most popular attractions and shopping districts. The resort is less than 2 miles from the Myrtle beach airport and the new Market Common shopping district. Broadway at the beach is less than 5 miles away. Downtown Myrtle Beach including the new boardwalk is just 2 miles north. Overall, the Grand Atlantic provides a great location to enjoy the beach and all that the Myrtle Beach area has to offer. Need to know how far we are from a specific attraction not listed here? Give us a call and we'll take care of it.

  14. What about pets and smoking?

    The Grand Atlantic resort is proud to be a smoke free facility. Smoking is not permitted in the units or on the balconies. Designated smoking areas are provided. While the Grand Atlantic appreciates that our 4-legged friends are just as much a part of the family as anyone else, facilities simply do not exist to care for the needs of pets. As such, the resort is pet free. Service animals with proper documentation are permitted.